Cancellation and No Show Policy

Please help us maintain medical care by providing us with the following courtesy. This helps us be respectful of other patients' need and allows us to give the appointment to another patient in need.

1. If you are unable to attend your appointment, we require at least 2 hours' notice of cancellation by contacting us on 3809 2333.

2. If you are running late, please call us as soon as possible. Please note that you will be considered a "no-show" if you are running more than 30 minutes late.

3. If you missed 2 consecutive appointments, a warning message will be sent to you.

4. If you missed 3 consecutive appointments, unfortunately we are unable to provide further medical service to you.

5. A missed appointment fee might be charged at the discretion of the surgery.